Phone Calls & Test Results

We receive telephone messages on a 24-hour basis, either through our reception staff weekdays from 8:15 AM – noon and from 1 PM – 4:15 PM; or for urgent matters, through our answering service during lunch, evenings and on weekends. The answering service phone number is (312) 649-2681, or for Dr. Ruchim, (312) 649-2950. For serious emergencies we recommend you call 911 or go to the nearest emergency room. Calls regarding test results and non-urgent medical issues will be returned when the physician has time between seeing patients, or at the end of the day. Please provide both a daytime and after-work number to facilitate the return call. Your doctor may prefer to notify you of results by mail or through our patient portal.